XR
Xolani R

1 reviews | Active since Jun 2013

22 Aug 2017, 05:44

Vodacom is a ***** now

I loaded Data last night before I slept. Then I switched off my phone and charged it the entire night. I just woke now at 04:30am and switched on my phone, only to get a message saying my Data has been depleted. How did that happen with a phone off and while I was sleeping? This is *******

0
Replies (1)
Vodacom
Vodacom's reply22 Aug 2017, 06:33
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team