Vodacom is a ***** and a bully. No response from Vodacom

Utterly disgusted at Vodacom. They are a bunch of theives and bullies. Using VVM services to ****** money from customers. VVM keeps harassing me to pay an account that is in arrears. The account that is in arrears was canceled in April 2017, 1 month before the contract expires in May 2019.Vodacom kept *****ing my money until after numerous phone calls and emails to cancel my account. Finally in Sept 2019 the bebit orders stopped. I opened a new account with vodacom in Feb 2020. To my surprise no debit orders went off. I tried phoning and emailing Vodacom, but to no success. I believe this was in part due to lockdown. In July 2020 I finally got through to a consultant who was able to help me with some information. I started making eft payments into my Vodacom account. In Oct 2020 my phone went off and my husband started getting calls from VVM legal services claiming that my account was in arrears. After an investigation by myself I found out that the account in arrears was the account that was canceled in April 2019. I have sent numerous mails and called many times to get the matter resolved, but to no success. Everytime I talk to a consultant I have to start over and explain everything again. I am now tired of trying to resolve the matter and feel that I am the only partie willing to reslove the matter. I am writing this review as a last desperate effort to get Vodacom to respond. The only option left for me is to take this matter to the ombudsman and the courts