1 reviews | Active since Dec 2017
Vodacom is a *****
Vodacom is robbing a person. 2 yaers ago i upgraded to a contract and i was double billed. And they informed me it was a mistake and they will deduct it in 2yrs when i upgrade again. Last week i upgraded to a phone that was advertised for R380 and the lady helping me at vodacom somerset mall store told me if i stay on my same contract option my payment will me R380. Starting june because this month is my last month on the old contract. Got on my vodacon app today and saw my bill is R490. ***?? Phoned vodacom they held me online for 30minutes giving me excuses like may month u pay in june. Then i should be paying in june 320 and nt 490 but still cannot explain to me where the extra 110 is co.ing from?? Very bad for being a ***** vodacom. I will be cancelling my contracts with yous and will be contacting my lawey. Because i have all the proof.
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you on numerous attempts and there was no answer. Should you still require assistance with your query, please contact our Upgrades Team on *** (free call from Vodacom sim). Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you on numerous attempts and there was no answer. Should you still require assistance with your query, please contact our Upgrades Team on *** (free call from Vodacom sim). Regards Consumer Website Team(SA)