MH
Morgan H
1 reviews | Active since Mar 2014
30 Oct 2018, 13:06
Vodacom is a *****!!!
I use vodacom prepaid. Last month my use of data got blocked when I still had 500mb, but I was unable to use it until it expired. I switched off my mobile data to make sure there is no data consumption off my airtime. Last night at 10pm I purchased 1gig of data. At 11 pm I got a message saying that I had no data left, but I hadn’t yet switched on my mobile data and I was at home where my phone automatically links to my WiFi.
I am disgusted by Vodacoms obvious piracy!!!!!!! I want my money back !!
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Replies (2)
Vodacom's replyOfficial
30 Oct 2018, 14:05Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Oct 2018, 14:05
Official
Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
30 Oct 2018, 15:01 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team
Vodacom's reply30 Oct 2018, 15:01
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team