VS
Victoria S

1 reviews | Active since Aug 2014

07 May 2018, 12:04

Vodacom is a *****!

Vodacom has charged me R4000,00 for my bill this month where normally my bill is R1000.00 they claim that this is because this is due to DATA usage. How could Data possible cost R3000.00 for one month??? In my opinion this is highway *******!! I find this absolutely disgusting how they prey on people because they think that they will do nothing! Well I will be going to the ombudsman to dispute this! I always try to keep my data to a minimum!

0
Replies (1)
Vodacom
Vodacom's reply07 May 2018, 13:40
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team