cP
calvin P

1 reviews | Active since Apr 2013

02 Mar 2016, 09:29

VODACOM IS A *****

After making numerous calls to end my contract on expiration date, Vodacom still has the audacity to debit my account. I cannot even get through the call centre to get this sorted. The agents just transfer you and after waiting more than 30 minutes on the phone, your call just ends.<br> Pathetic service Vodacom!<br> <br> Regards<br> Calvin<br>

0
Replies (1)
Vodacom
Vodacom's reply02 Mar 2016, 10:54
Official
Hello 1Singareveloo,

We apologise for the service that you received and the inconvenience caused in this regard.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards
Vodacom Consumer Website Team

Best regards,