WS
Wynand S

1 reviews | Active since Jul 2015

20 Dec 2021, 15:01

Vodacom is a terrible, service provider.

****ing ****ing ****ing Terrible. Have been trying for a month to cancel a contract, their call centre agents all leave you on dial tone for 5 minutes and hang up. Their bot promises to send a cancellation email, but never does (**** you TOBI you piece of ****). They list the wrong number for cancellations (does not exist). They don;t get back to you, and instead spam you with marketing ****. **** you SO MUCH Vodacom, I'll never do business with you again.

0
Replies (1)
Vodacom
Vodacom's reply20 Dec 2021, 15:59
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team