WS
Wynand S
1 reviews | Active since Jul 2015
20 Dec 2021, 15:01
Vodacom is a terrible, service provider.
****ing ****ing ****ing Terrible. Have been trying for a month to cancel a contract, their call centre agents all leave you on dial tone for 5 minutes and hang up. Their bot promises to send a cancellation email, but never does (**** you TOBI you piece of ****). They list the wrong number for cancellations (does not exist). They don;t get back to you, and instead spam you with marketing ****. **** you SO MUCH Vodacom, I'll never do business with you again.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
20 Dec 2021, 15:59Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply20 Dec 2021, 15:59
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
