PB
Pieter B

1 reviews | Active since Jan 2019

16 Sept 2025, 15:41

Vodacom is a ****, stay far away.

Be very careful and make sure you read the fine print. I have been a loyal Vodacom customer for 30 years with several vodacom contracts and numbers. This year they tried to force me to upgrade on 2 of contracts. I refused and told them that I will not be taking any new handsets, because I only wants the contracts to be month to month. I was told just to sign a downgrade form so my calls will be cheaper, because I am not taking a phone. Only to find ou now that I was ****med into signing a 24 month contract. For what? I did not took an phone and specifically told them that the contracts must month to month. Well I don't care and I refuse to pay any money to them in the future. By ****ming me they have lost a loyal and good customer with contracts up to R3000 an month.

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Replies (1)
Vodacom
Vodacom's reply17 Sept 2025, 09:45
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team