NM
Nlorna M

1 reviews | Active since Jan 2023

05 Jan 2023, 08:15

Vodacom is a ****, PATHETIC and USELESS

Vodacom decided to increase my debit order agreement without my consent. From R200 to R1200. These ******** refuse to help me noone tells me whats wrong and what happened. Im being sent from pillar to post. Twitter agent resorted to telling me I failed the security questions. The same questions I passed when talking to another agent. How..so now who's gonna pay for that R1200. This is ****************. Now the not helpful agent tells me to visit the store after I've repeatedly told them I'm not in SA..A **** disguised as a busines..

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Replies (1)
Vodacom
Vodacom's reply05 Jan 2023, 10:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team