Vodacom is a **** of a network with pathetic staff

It is the 01 February 2021 and for the second month Vodacom has not provisioned my minutes and data that I pay for. My contract was upgraded in November 2020 and I was provisioned for 1400 minutes and 10.9 gigs of data. I called during the month of January on numerous occasions and was even told by a consultant from Durban by the name of Laura that my minutes and data will be provisioned within 24 hours. After two days I called again and was assisted by the most rude consultant by the name of Miss Ngobani who literally cut my call whilst I was speaking to her. I then was assisted by someone named Clementine (who when I enquired about, does not apparently exist). This Celementine person said she even asked for assistance from her manager, who I found out is Mr Stinivasan Chris, who also didn't want to address me on the phone but said that they could not help me. I want you Vodacom to know that you put my life at risk but ensuring that I did not have minutes and data whilst traveling on the road. You put my family at risk by me not being able to contact them. You made me place R400 worth of airtime In January 2021 on top of my debit order. Your network is useless and I think MTN is calling for me to join them once again. Pathetic service