NM
Nontobeko M
1 reviews | Active since Oct 2016
15 Feb 2021, 08:49
Vodacom is a **** of a company with rude employees
A month later of writing a complaint on hello peter Vodacom hasn’t rep**** me no one has sent me a WhatsApp nor have I received a call. I paid up my contract in Nov 2020 till today its still shows as an active account on my ITC Vodacom is a **** they hire ********** to be their employees! They don’t know what is customer service their communication platforms are worse! Not even their managers reply their emails I’ve spoken to so many managers and call center agents till today they don’t care. What a bull **** company I would never recommend Vodacom to my worst enemy
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Replies (1)Vodacom's replyOfficial
15 Feb 2021, 10:03Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply15 Feb 2021, 10:03
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
