Vodacom is a ****
Vodacom blacklisted me without any notice and they claim I owe them money but the statement of balance is R0.0. When I call Vodacom to verify the balances they refuse to help. I told Vodacom to email to communicate with me and apparently they don't. They came up with made-u amounts, months after my contract ended.
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Vodacom's replyOfficial
29 Jan 2020, 11:17Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Jan 2020, 11:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team