Vodacom is a ****!!!!! Do not get FIBER!

For 5 WEEKS!!!!!! I have been trying to upgrade my fibre line speed from 4mbps to 20mbps. I phone every single day, I've spoken to every single ****hole in every single call centre, and NOTHING! How difficult is it to configure the software to reflect 20 instead of 4????? My query has been escalated about 100 times. It's been opened and closed about 100 times. What's worse? I'm PAYING for this **** because the contract is dated 18 Feb 2018 but still NO SERVICE! And you 'too big for good service' companies lock all your customers into 24 month contract so that they cannot cancel. I am FURIOUS! I will never support your **** company every again and cannot wait for decent competition to make your USELESS business redundant.