VJ
Vuyisile J
1 reviews | Active since Jan 2020
20 Jan 2022, 21:49
Vodacom is a ****
I reported on 12 January that Vodacom ****med me when they depleted my data without any explanation.After I posted here on hello Peter,they responded here promising to contact me only to find that they are only deceiving people,making it look like they care.They haven't contacted me and it's 20 January now.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
20 Jan 2022, 23:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Jan 2022, 23:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
VJ
Vuyisile J's updateReviewer Update
21 Jan 2022, 19:28Thank you to Vodacom for getting back to me.The problem was solved as I received airtime from the service provider this afternoon-Friday 21 January.Thanks
VJ
Vuyisile J's update21 Jan 2022, 19:28
Reviewer Update
Thank you to Vodacom for getting back to me.The problem was solved as I received airtime from the service provider this afternoon-Friday 21 January.Thanks