Vodacom is a ***********

I took out a s8 contract with vodacom in December 2017 which included a R10000 travel voucher. I was told to wait to be contacted to register my voucher and when I was eventually contacted, they said my voucher had expired. Since then, I have been fighting to get this voucher and both the tygervalley and canal walk braches have been absolutely useless. It seems as though vodacom is trying to get me to forget about it as they have not once contacted me without me having to request an update. I have tried contacting head office and they have not even bothered to reply. The level of incompetence and ********** behaviour seems to be spread across the company. I have been a loyal vodacom customer for almost 10 years and this is how I get treated. Really ridiculous. I am considering taking legal action now. Don't take out a contract with them if you don't want to be ****med.