JEJF
Joshua Eric Jose Ferreira
1 reviews | Active since Jul 2020
21 Jul 2020, 13:18
Vodacom is a ****
A ****! I had my phone's glass and battery replaced at their Keywest Branch. They didn't give me an invoice. Then they **** to my face saying they send the phone away for repairs, (yet the manager had called me to say he was doing the battery replacement) and that they don't hold a warranty after I confronted them about my battery swelling after only being 7 weeks old. And now they say I have to pay double to replace the battery again, refusing to take liability. DO NOT SUPPORT THEM, PLEASE!
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Vodacom's replyOfficial
21 Jul 2020, 14:29 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Jul 2020, 14:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team