AM
Asanda M
1 reviews | Active since Mar 2021
13 Jul 2022, 11:03
Vodacom is a ****
What is wrong with vodacom? I bought 30GB data for 699 and it appears as airtime and there is no way of getting help when I call I’m referred to their useless robot TOBI there is simply no customer service what the hell is this I need my data I’m working here and now I can’t connect
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Asanda M's updateReviewer Update
13 Jul 2022, 11:08The worse part they try and avoid inter human communication and let you stuck with the useless robot… this is really not a way to treat customers Vodacom sucks
AM
Asanda M's update13 Jul 2022, 11:08
Reviewer Update
The worse part they try and avoid inter human communication and let you stuck with the useless robot… this is really not a way to treat customers Vodacom sucks
Vodacom's replyOfficial
13 Jul 2022, 12:23 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Jul 2022, 12:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team