IM
Itumeleng M

1 reviews | Active since Apr 2022

10 Apr 2022, 21:36

Vodacom is a ****

Today I opened my emails to check statements Boom I owe vodacom 1540 from 299 I call n the lady tell me I subscribed on the internet for something n since I didn't have airtime they have been taking from vodacom. How does vodacom allow something from internet to take money from them... To make matters worse now the subscription is 4,50 per day.. But me doing my maths it did not even get to the amount I must pay them and it was active since 4 March 2022. So vodacom just decided they will rip me of in such economy Never ever. With the ghost they creating and come and say I subscribed to something... Vodacom will just have to blacklist me because I'm not going to pay that amount because I have never subscribed to anything. As a customer it was their job to say no to paying to whoever I don't know.... I had telkom and celc for the longest and never had such problems

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Replies (1)
Vodacom
Vodacom's reply11 Apr 2022, 08:02
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team