MM
Muhluri M

1 reviews | Active since Apr 2021

20 Jun 2022, 17:26

Vodacom is a ****.

Very disapointed with Vodacom, took a contract 3 months ago, every month the contract payment increases, for what i dont know, it started from just R780 in February, today its over R804, why cant i have one amount to pay monthly because I am only using the phone not the sim cards that came with the phones, why are the hidden costs that i was never told of when taking the contract, you dnt even notify me of an increase, you just debit my account as you want with different amounts, pathetic service, i regret taking a Vodacom contract & I cant wait to finish paying & cancel it, worst service ever, it cannot be different amounts as this is not based on usage, I don't use sim cards its just the phone device only.

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Replies (1)
Vodacom
Vodacom's reply21 Jun 2022, 08:07
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team