PD
Pinky D
1 reviews | Active since Jan 2022
07 Dec 2022, 11:29
Vodacom is a ****
My partner and I have been struggling with Vodacom so much ,we have contract phones with Vodacom,we have done premature cancelation for one of the devices but Vodacom doubled billed us for it ,and also been given penalties that make no sense at all . Vodacom has led me to not want to use their services here onwards. I am fed up truly.
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Replies (3)
Vodacom's replyOfficial
07 Dec 2022, 12:14Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Dec 2022, 12:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
PD
Pinky D's updateReviewer Update
13 Dec 2022, 09:44I personally paid at the Workshop at one of your Vodacom outlete in Durban...
I do not understand how you can tell me I haven't paid anything when I have and on top of that,I have proof that I did ... If this matter is not resolved by close of business today i will most definitely escalate this and I will personally see that Vodacom is handled accordingly,I am sick and tired of this,you guys received payments on premature cancellation ,I owe nothing on the above mentioned device.
I do not understand how you can tell me I haven't paid anything when I have and on top of that,I have proof that I did ... If this matter is not resolved by close of business today i will most definitely escalate this and I will personally see that Vodacom is handled accordingly,I am sick and tired of this,you guys received payments on premature cancellation ,I owe nothing on the above mentioned device.
PD
Pinky D's update13 Dec 2022, 09:44
Reviewer Update
I personally paid at the Workshop at one of your Vodacom outlete in Durban...
I do not understand how you can tell me I haven't paid anything when I have and on top of that,I have proof that I did ... If this matter is not resolved by close of business today i will most definitely escalate this and I will personally see that Vodacom is handled accordingly,I am sick and tired of this,you guys received payments on premature cancellation ,I owe nothing on the above mentioned device.
I do not understand how you can tell me I haven't paid anything when I have and on top of that,I have proof that I did ... If this matter is not resolved by close of business today i will most definitely escalate this and I will personally see that Vodacom is handled accordingly,I am sick and tired of this,you guys received payments on premature cancellation ,I owe nothing on the above mentioned device.
PD
Pinky D's updateReviewer Update
13 Dec 2022, 09:45Im not going to be paying anything further till you I attach all receipts.
PD
Pinky D's update13 Dec 2022, 09:45
Reviewer Update
Im not going to be paying anything further till you I attach all receipts.