NR
Ndhuma R
1 reviews | Active since Jan 2021
04 Jan 2021, 08:40
Vodacom is a ****
My 24 months contract with Vodacom has expired and now Vodacom increased my monthly contribution by +25% without notifying me. I requested an immediate cancellation of the month to month contract and Vodacom agents refuse to do the cancellation. This is broad **************** and theft. I will not pay Vodacom
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Vodacom's replyOfficial
04 Jan 2021, 10:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jan 2021, 10:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team