VODACOM IS A ****!!!!!!!!!

By now I'm absolutely fuming!!!!!!!! 2 weeks, 3 days later and guess what, my SRSR*** ticket...HAS STILL NOT BEEN SORTED OUT!!!!!!! Countless calls and emails to Ndlovu, Sibusiso Providence, Vodacom South Africa (External) <***> AAAAND nothing!!! No response, not a single word from this *********** person! Oh, and best not forget the WONDERFUL constant feedback of "we will have feedback for you shortly" yea, that never comes. At this stage I do not trust speedtests, how on earth does a speedtest get 45mb download and upload on a 20mb|20mb line?????? Yet my videos cannot load in full resolution, in fact it is blurry as hell cause it needs to stream at the lowest quality setting, video conferences for work are impossible, I often have to miss some cause It's all just frozen and no one can hear me! Yet with a smile you take my money! And to make it ALL worse, all this is happening on a connection that...IS DIRECTLY PLUGGED INTO THE BOX WITH A LAN CABLE!!!! I only have about a wifi reach of 3 metres, So I only have access to my wifi..in 1 room of my house, lovely aint it, oh and the best part, so I have a data contract for my phone as well, 3gb data a month, well, during loadshedding, it gets signal, but NO INTERNET AT ALL, Lovely fallback to have, NO? WORST SERVICE EVER!!!!! By the low hello peter rating I'm surprised people still sign up with you! Jokes on me your hack job service is the only fibre theyre allowing into the complex, Aint that just SO MUCH FUN!!!!!!!!!!!!!!!! I Wish on every little fibre of my being I could cancel with you! Cause youre a terrible wifi and cellphone provider! absolutely useless and dont give a rats **** about your customers, all that matters is the upper managements looovely huge paycheck come month end, cause money is all you care about!!!!!!!