Vodacom is a ****

Today this morning on the 20th of September 2021 I did an airtime advance of R35 and I bought the promotional data of 100mb for R3. Later when I was making a call, my call just cut off and when I checked the balance of the airtime it was 00 , what puzzles me the most is that I never made any calls before. Vodacom cannot tell me that my airtime is being used by subscriptions because I told them to block the subscriptions and when I check it shows that I don't have subscriptions, where did my airtime go?

Now i can't make serious calls because I don't have airtime, something fishy is going on, my phone number is ***