HS
Hector S
1 reviews | Active since Mar 2015
07 Feb 2023, 11:39
Vodacom is a ****
Bought airtime and some was taken because they say i took airtime advance which I never take. Tried calling the call centre and they refer you to this useless Tobi which never resolves your query. This is the second time this is happening and I logged a query and till today I never received feedback. This is becoming a ****. I would advise those that want to make use of vodacom to think twice.
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Vodacom's replyOfficial
07 Feb 2023, 12:11Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Feb 2023, 12:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team