MD
Mbalenhle D

1 reviews | Active since Sept 2020

12 Oct 2021, 21:01

Vodacom is a ****!!

Vodacom is a ****!!! My airtime has been disappearing, I don't have any subscriptions and my simcard is in a R150 phone so there's no switching on data by mistake.. Worst part is that I can't get hold of a human on their call center, disappointed!!! More than 15 years using this network if they continue with this I'm porting to another network

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Replies (1)
Vodacom
Vodacom's reply13 Oct 2021, 07:24
Official
 
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team