DM
Daniel M
1 reviews | Active since Mar 2018
02 Mar 2019, 21:13
Vodacom is a ****
Vodacom doesn't care with us customers, they don't want to take responsibility of their *********** staff who are not giving us the right services when taking contracts. I have been waiting for your response since I've logged a complaint but up until today no one contacted me. I'm not happy with vodacom at all.
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
03 Mar 2019, 10:08Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Mar 2019, 10:08
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
04 Mar 2019, 16:23Dear Daniel,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We tried calling you today and there was no answer. Please contact our Call Centre on 082 135 (free call from Vodacom sim) should you still require assistance with your query.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We tried calling you today and there was no answer. Please contact our Call Centre on 082 135 (free call from Vodacom sim) should you still require assistance with your query.
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Mar 2019, 16:23
Official
Dear Daniel,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We tried calling you today and there was no answer. Please contact our Call Centre on 082 135 (free call from Vodacom sim) should you still require assistance with your query.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We tried calling you today and there was no answer. Please contact our Call Centre on 082 135 (free call from Vodacom sim) should you still require assistance with your query.
Regards,
Vodacom Consumer Website Team
