BM
Boipelo M

1 reviews | Active since Apr 2015

17 Dec 2016, 18:48

Vodacom is a ****

<p>Vodacom is a **** and allows other ****** to invade our privacy. I've just received a shady call from a Vodacom employee telling me that someone wants to do a sim swap with my number! HOW when there are security procedures before you can do a sim swap. Now I'm being told about I need to create a pin or go to a Vodacom shop! Why when I had nothing to do with this mess!! This is probably the best time to change networks. ****ed as hell!!!!!! </p>

0
Replies (1)
Vodacom
Vodacom's reply19 Dec 2016, 07:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team