Vodacom is a ****!

Vodacom continues to use up my airtime! For the past alp it’s 5 years I had an issue with vodacom regarding my airtime disappearing, recently that has happened again, over R300 of my airtime goes away without me using it. Worse the network issues, it the only network that doesn’t work at all when there’s loadshedding. So basically a week or so again I had no network the whole weekend and when it came back over R70 of my airtime disappeared, next day I top up with R275 at night the following morning I wake up to R190 how?? I was sleeping!! With WiFi and no data on! yesterday I had put another R275 and totaled to R298 now it’s less than R200! I called them the consultant said they will call me back and never did and also network issues while calling helpline so it’s cuts and you have to call all over again, getting a new consultant whom you have to explain all over again. Mind you I have WiFi so I don’t use data except WhatsApp when I leave the house which I buy data for monthly! I have managed my data settings for years after they helped me that I should only switch on what I use m, which worked! Until recently and kept growing to this much airtime disappearing. Worse everytime I have R60 I can’t make a call it says insufficient airtime so I have to buy airtime again, I also buy minutes yet my airtime keeps disappearing. This one time I couldn’t make a call because it was R60 left, I bought R29 and minutes made a call next thing there’s R0 balance. Make it all make sense!! I’m absolutely furious, at this point I should just port to a different network. No man. This is bull!