LT
Livhuwani T
1 reviews | Active since Oct 2019
13 Sept 2022, 06:29
Vodacom is a ****
I just woke up with a debit order of R116 of which I didn't authorize and I know nothing about ,wt I did last week was I upgraded one of my lines and I was promised that I don't have to pay for anything now my bank account is overdrawn with a debit order that I don't know and my bank is charging me for overdrawn account because of the debit order which am don't know of can someone explain to me me what is that debit order for on the 13th September were as my debit order runs on the 21 of every month
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Vodacom's replyOfficial
13 Sept 2022, 08:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Sept 2022, 08:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
LT
Livhuwani T's updateReviewer Update
15 Sept 2022, 19:07Am still waiting for response I have been calling you guys no one seems to be interested and I don't know if its part of ur **** that u can just deduct money from people's account and no explanation I don't know were to turn to now m frustrated and angry with vodacom
LT
Livhuwani T's update15 Sept 2022, 19:07
Reviewer Update
Am still waiting for response I have been calling you guys no one seems to be interested and I don't know if its part of ur **** that u can just deduct money from people's account and no explanation I don't know were to turn to now m frustrated and angry with vodacom