SM
Sisanda M

1 reviews | Active since Jun 2021

14 Jun 2021, 11:59

Vodacom is a ****!!!!

I am sooo dissapointed with vodacom,after having a contract with them for 2 years. When my term was complete I called in to cancel the contract but 3 months later I was still getting debited. I tried Stopping it countless times eventually the closed the line. was told that my account would be credited, only to find out that I will have credit at vodacom to use. But this credit cannot even be used to purchase accessories or settle someone else's account. Therefore this is some sort of a trap for me to get another contract in order to be able to make use of this money, my money at that. Vodacom is a **** I tell you.

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Replies (1)
Vodacom
Vodacom's reply14 Jun 2021, 12:28
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team