BS
Bron S

1 reviews | Active since Mar 2023

04 Jun 2024, 12:50

Vodacom is a rip-off

I had gotten a contact with them last year August. I had an amount of R563. Something cents. It then went up to R683. Something. And then again to over R700 in less then a year. I looked at my bill and there add things on. I phoned to find out what's happening and they told me that there was an increase and then the upgrade in the package. First of all I did how the hell does a contract increase with R200 in less then a year? If your gonna offer something please be clearer. But that was sorted.

I went to check on the app with the monthly bills only to see that I owe nearly R500 to them. How the heck can I owe you money if I get a debit order every month. Fix your **** Vodacom because I'm not the only one thats complaining about you *****ing money.

Then just to add because I also consider this bullsh*t but having our data expire just so you can make a extra buck is wrong. No other network services have it expire and that's why we all leave. Maybe consider changing.

That's all.

0
Replies (1)
Vodacom
Vodacom's reply04 Jun 2024, 13:58
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team