NV
Nabeelah V

1 reviews | Active since Jul 2020

29 Jul 2020, 07:37

Vodacom is a *******

Wow vodacom is a *******!!!!! i have various contracts with vodacom , on my one line i receive 10gigs of data , i then noticed on my bill for May i was charged for 5GB data which apparently i supsribed, dont know how i told them cancel it why must i pay for extra data. Junes invoice came i was billed, July invoice came im billed again. This is absolutely ridiculous. I want this charged removed off my account IMMEDIATELY. Clearly someone at vodacom didnt do there job properly and remove it in May like i asked!!!

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Replies (1)
Vodacom
Vodacom's reply29 Jul 2020, 09:09
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team