MN
Mbali N

1 reviews | Active since Mar 2018

13 Mar 2018, 08:22

Vodacom is a *******

Like all I can say is Vodacom is nothing but a *******! Their service has gone from bad to worse, your airtime disappears and they'll tell you they don't know where it went cause their system "hasn't updated" **** **** **** network, I am moving to another network.

0
Replies (3)
Vodacom
Vodacom's reply13 Mar 2018, 09:00
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply13 Mar 2018, 14:47
Official

Good day

We regret taking note of your experience and thank you for bringing it to our attention.

Thank you for taking my call and allowing me to assist.

We once again apologise for any inconvenience caused.

Regards

Moddy

MN
Mbali N's update13 Mar 2018, 14:51
Reviewer Update
Thank you Moddy for assisting and being so friendly. I hope that manager i spoke to is dealt with.