Vodacom is a reap off

Item: Vodacom
Rating: 1
Author: Kefiloe R

Vodacom is a reap off, I bought 3gigs of data at 10:14 and logged onto my student portal at 11:25am to download an assignment then logged out, when I tried to log in again the data was finished. I called them and spoke to a lady by the name of Annie who had no clue what happened. This is not the first time it happened and she hung up on me

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Replies (1)

Vodacom's replyOfficial

17 May 2021, 13:50

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply17 May 2021, 13:50

Official