1 reviews | Active since Dec 2016
Vodacom is a reap off.
<p>I took out a contract with vodacom in July 2016. The sales person that sold the deal to me did not disclose all the information of the package. A debit order of R4270.00 went through last week (29 November 2016) that I did not know off, this is almost four times what I pay monthly. I have been trying to call vodacom's customer care for the past seven days atleast three times a day, but I am not getting any assistance. Instead I am getting terrible service and I am so frustrated. To make matters worse, my line has been suspended and I cannot make any outgoing calls. I feel so helpless because I am paying so much money and yet not receiving anything in return. Ever since I took out the contract with vodacom it has'nt been a pleasant experience and I am totaly fed up!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
