1 reviews | Active since May 2017

11 May 2017, 19:58

Vodacom is a reap off

<p>Vodacom has this new tendency that they do not notify they customers when they run out of data but simple take from they airtime. Also Vodacom will take someone's airtime saying they were online but mobile data was off the whole day. You will buy they promotional data but instead of that data depleting it will take your airtime. Data is very expensive but depletes within minutes.</p>

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Replies (2)
Vodacom
Vodacom's reply12 May 2017, 07:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply12 May 2017, 10:12
Official

Dear Nokukhanya

As discussed, this matter has now been resolved.

Have a pleasant day further!

Regards,

RJ