HB
Hannes B

1 reviews | Active since Jul 2015

21 Jul 2021, 19:42

VODACOM IS A REAL BAD SERVICE

Now im really getting tierd of vodacom every now and then my fiber is out im oaying for the most worst service and if you fone customer care they cant awnser me if my fiber is not on tonight vodacom should not expect any cent from me and i can garuntee the whole neighborhood is standing with me more than 100 people here complaining about the poor service we get!!!!!!!!! ?????

0
Replies (2)
HB
Hannes B's update21 Jul 2021, 23:31
Reviewer Update
And once again twice within 3hours the fiber is off again realy vodacom you need to send people out and fix the problem not your traniee's damn this is becom a big problem
Vodacom
Vodacom's reply22 Jul 2021, 07:07
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team