Vodacom is a real ****!

Once again, after promising myself that I will cancel all my vodacom contracts and not renew, I made the mistake of renewing and upgrading in order to get my kids new mobile devices. I took a bundle deal which came with 2 mobile devices and 2 sim cards. The one sim card was active but not loaded with the 20gb data that was part of the package once off and my son is unable to do in game purchases with airtime loaded. The other sim card hasnt been activated. I have contacted Vodacom customer care and resolved slow responses. 2 weeks later the issues have not been resolved and Ive been told to allow the team time to get back to me. 2 weeks are clearly not enough time for them to resolve yet I am expected to pay my bill at the end of the month for sim cards that I haven't been able to use as intended. Feeling really frustrated and am now honestly done with Vodacom and will be looking at another service provider to get myself a mobile device