1 reviews | Active since Apr 2017

02 Apr 2017, 09:35

Vodacom is a railed service provider

<p>I have been a customer for 10 years plus but since a year ago I have been having pathetic servise.</p> <p>I have not received it on. I see billing gora the last 9 months with an average monthly cost to me of R1000 never below, as I can't claim it back from my company. That's almost R10000 loss due to vodacom failures.</p> <p>The beauty of this us that pay for it every month and is de*****ing me of that money too.</p> <p> </p> <p>Vodacom is with out a doubt the worst provider for service. They quick to send me a monthly bill every month without fail but no itemised billing.</p> <p> </p> <p>After trying to resolve this multiple times through there call center and through in store queries nothing has been done about this. </p> <p> </p> <p>Now they want me to pay out the full contract but refuse to help me.</p> <p> </p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply02 Apr 2017, 09:38
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team