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Johnny S

1 reviews | Active since Feb 2021

01 Feb 2021, 20:03

Vodacom is a piece of sh*t

Vodacom is a very awful place. Now that I have paid my bills I can't get my vodabucks due to them only allocating the vodabucks on the 13th of every month... ***? Since when? Always had everything updated within 72 hours of payment. Now I have had enough!!!! 0 rating! Minus rating. It has been more than a week since I have paid and they are full of excuses but quick to take your money!!! I app**** for a extra line a few times this past January and never had they phoned me back without having issues. Usually a 031 number phoning and as soon as I answer the phone then they hang up F*CK U VODACOM I've tried!

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Replies (1)
Vodacom
Vodacom's reply01 Feb 2021, 21:27
Official
 Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team