Vodacom Is A Pathetic Service Network !

I have taken a wifi contract on Black Friday with Vodacom. I have not received any deliveries as yet! This is beyond frustrating and pathetic customer service from such a renowned company. I have sent numerous mails and have been sent to mail different people with a response of they have no stock and cancelled contract. They didn't contact me and inform me and not interested in helping find a solution. Stock issues have nothing to do with customers, switch your stock out and deliver the contract. What seems to be the problem? They have falsely advertised and decided to cancel on their own and left me hanging. I cancelled my current wifi and have informed them. They just don't care!

What service is this??? Can someone step in to sort this as I am exhausted trying to get help as Vodacom just doesn't care about its customers and finding solutions to problems which are internal and making it ours.