Vodacom is a no go

Warning... Do not use Vodacom as a service provider.... I went to Vodacom for a contract of I've being with telkom for many years no prob at all... My thoughts are give Vodacom a change after they fail me many years ago...

Got to Vodacom I need a bank statement and this and that.. After I run up and down I finally busy with the contract...Then the original contract is all of a sudden not available now only the 1.3 red..Original contact was about 299 now I need to pay almost 450... The dude who help me told me I can down great any time if I'm not happy... I took the contract and after the 1ste MOnth they increase it because it's there yearly increase and I end up paying 496... I decided 2 weeks ago I going to down grade and then I only found out the are going to give me a penaltyfee 0f R1950 and then I can down grade... Keep in mind I down great for financial reasons and now I need to pay 1950 and this was not even mentioned at the Vodacom shop... According to a Vodacom customer care member AYANDA my bill for maart 1 is 199 and 1950 penalty fee... Just got a sms from Vodacom now it's still 496 and when I call I even get more surprises.. It's only 199 from 1 aor not march and the penalty fee is 2260 not 1950 because no vat was added... I'm being with telkom many year and if you need a contact do not go to Vodacom... They have to many hidden costs and they only want a sale that's it... I'll neva use Vodacom again... Most untrained staff members ....