1 reviews | Active since Nov 2018
Vodacom is a Nightmare
Vodacom is a nightmare.
1. Every time after buying data I get a message saying that my data has ran out without even using it.
2. Their billing is incorrect and changes from month to month.
3. They always charge me for airtime advance on my billing yet they deduct it from my airtime as well.
4. Customer service for billing, rude and impatient and argues without facts. Quick to cut off my line but took five days to resolve my line issue.
5. Unauthorized debit dates.
As soon as I’m done paying for my contracts I’m done with Vodacom, it’s a nightmare and I wouldn’t advice anyone to take up a contract with them cause on top of that they expensive and their data using is ridiculous.
Telekom is the future of SA network. Don’t use VODACOM TRASH
Best regards,
Best regards,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, the billing is correct.
Regards
Vodacom Consumer Website Team
Best regards,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, the billing is correct.
Regards
Vodacom Consumer Website Team
Best regards,