Vodacom is a mss

I have been phoning vodacom every week since May 2021. I took out a new contract with them in May and made my old contract prepaid.When they made my contract prepaid, they negleted to cancell the insurance. I have spoken with numerous people and every one promised to fix it. In the meantime I have been getting arrear messenges that I refuse to pay a I am not in arrears. Now they have suspended both my contracts and promises that the manager (Zanele) will ph me back.

They made a whole mess of my contracts, upgrading the wrong cell nr at first and i had to struggle to get that fixed.