MC
Mike C

1 reviews | Active since Aug 2018

21 Sept 2018, 14:36

Vodacom is a Monopoly

I wrote previously on hellopeter to bring to light that monopolies still exist. Brackendowns has now had fibre laid and I would like to join the broadband family. This week service providers were knocking on doors and offering packages. Offer was for fibre at R604 per month. On checking the map they told me that although they are offering this service to my neighbours I would have to use Vodacom and Pay R900 a month for the same package. I am not allowed to use any other service provider, To me it is a monopoly when a company can hold you to ransom on a service and charge 50% more than every one else.

0
Replies (2)
Vodacom
Vodacom's reply21 Sept 2018, 14:45
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply21 Sept 2018, 16:46
Official

Dear Mike

Thank you for taking my call. As per our telephonic conversation I have advised accordingly with regards to your query.

Have a great day further

Vodacom Consumer Website Team