Vodacom is a ****mer

Item: Vodacom
Rating: 1
Author: Thokozani M

Vodacom is a ****mer, I have an existing contract set to lapse in April 2024. To my surprise, Vodacom has upgraded/ migrated me to a new data and minutes package without my consent - Jan 2024 to Jan 2026. I only saw an SMS from Vodacom confirming, such message. I contact Vodacom, now they are refusing to cancel this *****ulent upgrade of theirs. I have been their **** before, and it's time to move to MTN!

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Replies (1)

Vodacom's replyOfficial

31 Jan 2024, 10:10

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply31 Jan 2024, 10:10

Official