Vodacom is a master let down

My wifi has been down since Thursday. I have made almost 8 calls and been told that a technician will contact me. It is midday on Tuesday, the matter has still not been resolved. Everytime I call, I start back from the que and a ticket is generated. A consultant cannot follow up directly with whoever technician that has been assigned with the job.

Imagine, not having connectivity to conduct your work and for your children not to do research to prepare for their exams.

What a hell of an experience for a commercial entity.