MM
Mojaki M
1 reviews | Active since Sept 2021
19 Sept 2021, 15:59
Vodacom is a *** company period
Been dealing with a case about a ********** contract that was done in my name since December 2020 and vodacom has been sending me from pillar to post and I already received a victim letter from them stating it was indeed *****. Poor service from the actual vodacom shop to call center agents in all the different departments. Incompetency at it's best
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Replies (2)
Vodacom's replyOfficial
19 Sept 2021, 16:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Sept 2021, 16:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MM
Mojaki M's updateReviewer Update
19 Sept 2021, 16:12I have heard this before, was even told to send the victim letter to legal. *** so this can be sorted out and it's still on going.
Ref no. EC-17SS-3PCGUD
Ref no. EC-17SS-3PCGUD
MM
Mojaki M's update19 Sept 2021, 16:12
Reviewer Update
I have heard this before, was even told to send the victim letter to legal. *** so this can be sorted out and it's still on going.
Ref no. EC-17SS-3PCGUD
Ref no. EC-17SS-3PCGUD