Vodacom is a joke,but i'm not laughing

This is how Vodacom does business and what they call client service. Even on Hellopeter were they are publicly shamed for pathetic service they still show how little regard they actually have for the consumer ,Below is the response i received on the 7/04/2022 what exactly is a reasonable time frame to expect a proper response The reply to my hellopeter complaint was a automated reply just like their email and call service reply :ACTUALLY WE DON'T CARE ABOUT YOU ONCE YOU HAVE SIGNED ON THE DOTTED LINE 07 Apr 2022, 07:53

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team