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wilma.luczyn wilma.luczyn

1 reviews | Active since Nov 2016

07 May 2021, 11:33

Vodacom is a joke with a bunch of *****

Its the most annoying company to deal with. The agents are either retarded or just being stupid. They can't spell or even get an address right. At this stage i wanna cancel all of my contracts witg vodacom and move to another service provider. They make empty promises. I app**** for a new contract which were suppose to deliver yesterday. It wasnt done as the address were incorrect. Funny enough they delivered a package to me on 31 march 2021. Ram is waiting for a letter to confirm address abd vodacom is just refusing to send it. **** to me stating it was sent yesterday after I spoke to Ram. Im not able to go to ram to collect the package myself as no walk ins allowed. I really want to cancel all contracts and dont feel like dealing with *********** people anymore.

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Replies (2)
Vodacom
Vodacom's reply07 May 2021, 13:19
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 
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wilma.luczyn wilma.luczyn's update07 May 2021, 14:21
Reviewer Update
Vodacom this is an aotomated reply ans belief me it never happens so speed think up more lies or get things done as your agents never recall ro solve a querry. Time to catch a wake up.